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The top 8 liveblogs of 2011

Friday, December 23rd, 2011
From the royal wedding to occupied parks to natural disasters, 2011 was a busy year for livebloggers. Here, in no particular order, ScribbleLive takes a look back at some of the biggest news stories and the real-time coverage our clients produced.

Clocking in a 285 pages, Reuters’ live coverage of the Japan earthquake produced the world’s longest news story. Reuters launched its liveblog just hours after the quake devastated the country and kept it going for two weeks to cover the aftermath. Readers sent comments and questions from all corners of the planet: with little access to what was happening on the ground, people turned to Reuters to provide updates on their loved ones. The blog is packed with moving photos and videos of the damage, rescue efforts and the Japanese affected by the disaster.

Royal Wedding

There’s no wedding like a royal wedding. UK news agency Press Association partnered with MSN UK to publish a week-long liveblog of all things Will and Kate. Reporters, embedded in celebrations and scone parties across the continent, provided a steady stream of photos and videos of onlookers while dissecting every detail of the royal couple’s special day. Photographers kept readers in the loop with photos, posted seconds after being taken, so no one missed a beat.

Egyptian uprising

Plenty of liveblogs have sought to rein in the diverse coverage of the Arab Spring, but one of the first was published by Al Jazeera during the uprising in Egypt. Their coverage enraged the Egyptian authorities: they raided the news outlet’s bureau, cutting internet and cell phone power in hopes of snuffing out its coverage. But no matter: ScribbleLive provided a phone number for Al Jazeera reporters to use land lines to phone in their reports. Each report was published in real time as audio files on the liveblog: the frantic tone of voice and chaos in the background lent an immediacy to the reportage, and helped convey what was happening to Western audiences.

The Vancouver hockey riot

When the Canucks lost the cup, reporters covering the game found themselves in the middle of a riot. Two Vancouver newsrooms, The Province and Global TV BC, pushed information out to readers, in real time, despite tear gas, press-targeted violence and countless dead batteries. Sports reporters were early adapters of play-by-play coverage. So it makes sense that the immediate community that formed around a hockey riot found a place to express itself on liveblogs, which became a way to gauge public reaction. Supportive fans used the space to express their disgust and disappointment with the rioters. But they also asked for specific information: was the SkyTrain running? Was it safe to get to my hotel? This is where the two newsrooms really stood out against their competitors. The Province’s coverage was even nominated for an ONA.

The Occupy movement

Another oh-so-livebloggable event that inspired our clients was the Occupy movement, which started on Wall Street and spread across the planet. The New York Daily News had a team of reporters and photographers embedded in Zuccotti Park to provide ongoing coverage for its liveblog. They’ve topped it with ScribbleLive’s LiveArticle, which let them quickly update the story for readers while providing background, context and links to stories on their site. They nestled entire stories between a steady stream of photos and videos. The liveblogs are stuffed with information, including transcripts of speeches from Mayor Bloomberg, quotes from officials and protesters and coverage of the NYPD raid on the park.

Casey Anthony trial

A high-profile trial is perfect fodder for live coverage, and the long-anticipated trial of Casey Anthony, a mother accused of killing her toddler, was no exception. Anticipating the demand for live coverage, Floriday’s WESH.com built a site and an app dedicated to its trial coverage, partnering their live blogs with live video feeds that were pushed to readers in real time. The blogs are filled with courtroom sketches, testimonies, reactions from readers and plenty more.

The Los Alamos fires

When a wild fire began spreading across Los Alamos, Hearst station KOAT.com launched a liveblog to follow the flames. Using LiveArticle, KOAT reporters provided an important public service that allowed readers to see where the fire had spread to, and included interviews with the fire chief about where it was headed next. KOAT supplemented their coverage with photos and videos shot by citizens.

Apple iPhone 4s

Liveblogging reached a perfect storm during Apple’s latest press conference, which saw a record turnout. Everyone was expecting a big announcement — possibly the iPhone 5 (we got the 4s instead). It was also the first presser since Jobs resigned due to illness. And, breaking from tradition, the event didn’t have a live video feed — meaning tech reporters and Apple-addicts had to rely on liveblogs for the juicy feature play-by-play. As such, Scribblelive had unprecedented numbers in viewership. There were plenty of liveblogs of the event, but The Verge stands out for its dedication to rapid-fire updates: its reporters pumped out several a minute, including photos of every slide and summaries of every feature announcement.

How to collaborate on live coverage

Monday, December 19th, 2011

U.S. media conglomerate Lee Enterprises regularly engages with its employees with live chats, where they discuss new tools and best practices. Last week’s chat was about ScribbleLive — Lee is a client of ours — and they used our platform to host the conversation.

“Gauging success [of liveblogs] can be difficult when you get started,” wrote Sioux City Journal’s Thomas Ritchie. “Remember that a small engaged audience can be better than a larger passive one, so smaller numbers aren’t always bad.”

Robert Blaszkiewicz, from Lee newspaper website NWI.com, noted that its site “used ScribbleLive as a live news feed during the recent election night and found it to be very effective in communicating the latest results and engaging with our readers in real time. During the course of the four hours we were online with the chat, we had as many as 600 readers tuning in at once.”

Blaszkiewicz also used the liveblog to automatically pull in the Twitter hashtag #nwielect. “It was a great way for our reporters using Twitter to easily post to the chat and for other Twitter users to participate as well.”

Stephanie DePasquale, social media editor at the Quad-City Times, wrote “We’ve been using ScribbleLive to cover college and high school sports, court hearings and we’ll use it for a shopping live blog on Black Friday.”

“I personally like the Q&A feature,” she wrote. “It’s particularly helpful for trial coverage when emotions can get pretty heated. The feature makes it easy to separate useful comments and questions from inappropriate ones so that we can approve them when there is a break in the trial.”

Ritchie also provided some examples of the company’s innovative live coverage. In an evening packed with two football games, two Lee newspapers co-operated on their live coverage. The Missoulian and the Billings Gazette shared duties: each moderated only one game, but published both liveblogs on their site. Lee also uses LiveSyndication to lower the cost of newsgathering: numerous papers can publish content from the same liveblog, and each is able to add local reader comments and reporting to make it relevant to their specific audience.

Update: Comment from Lee’s Chris Keller, who wrote “Aside from the examples of live reporting that demonstrate Lee journalists using the platform, I think it’s important to note that we used ScribbleLive to give the actual presentation. In doing so, we were able to keep our audience engaged in much the same way we would engage our users during a live news event.

“It also gave our audience an opportunity to see just how easy it is to submit content as a user, and how easy it is to moderate as an admin. You can’t get that experience via Power Point.”

Why you should report news with ScribbleLive instead of Twitter

Friday, December 16th, 2011

CapitolFax.com, an Illionis politics blog run by Rich Miller, recently started publishing ScribbleLive blogs as a regular part of its news coverage.

Miller, reacting to an AdWeek piece about the journalistic value of Twitter, explains why he’s using Scribble instead. “[Scribble’s] program is so awesome that Tweets usually appear on ScribbleLive before they appear on Twitter itself. Twitter went down in my part of the world yesterday for about a half an hour, but ScribbleLive was still up and running and kicking out the Tweets.

“Also, website owners like myself can’t monetize Twitter. To me, anyway, there’s no sense in allowing some faceless corporation to make money off of me if I don’t get a piece of the action as well. The idea is to use Twitter to bring people here, not the other way around. ScribbleLive allows me to do that by aggregating Tweets from numerous sources on my own site, along with news story excerpts, photos, video, audio and my own commentary/reporting. It’s almost a perfect platform for me, and it’s incredibly easy to update posts when I’m not in the office.”

“The new system appears to be working,” Miller writes of his foray into liveblogs. “The live session posts are getting more popular with every passing session day. People are watching the House debate while sitting in the gallery, for instance, and following Senate action via ScribbleLive right here. We not only had tons of views for the Blagojevich sentencing hearing, the automatic updating benefits of ScribbleLive took a huge load off our servers. On a day when we might have been in danger of crashing from too much traffic, we had no problems at all. It’s just a very cool thing.”

HoHoTo: Photos and videos

Friday, December 16th, 2011

ScribbleLive was a sponsor for last night’s HoHoTo, a jam-packed annual fundraiser for the Daily Bread Food Bank in Toronto. We also liveblogged it, of course. Here, I use our LiveArticle feature to collect all the photos and videos the Scribble team captured using the mobile apps, and everything the partiers were tweeting with #hohoTO.

HoHoTo: a Toronto Daily Bread Food Bank fundraiser

Thursday, December 15th, 2011

Meet Kate Fairhurst, ScribbleLive’s new VP of International Markets

Thursday, December 15th, 2011

As Scribble continues to grow and bring on new customers, we’re expanding our team with top-notch talent. Today, we’re excited to announce that Kate Fairhurst has come on board as VP of International Markets.

In this newly created role, Kate will be responsible for growing ScribbleLive’s rapidly growing presence outside North America, including the creation of a team to support customers in the U.K. and Europe.

With Kate spending some time this week at Scribble’s office in Toronto, we did a Q&A to get some more information about the new gig and her take on the real-time content marketplace.

So, what are you going to do at Scribble?
My job is to expand Scribble’s real-time content creation and delivery platform in Europe and develop our existing relationships with media customers such as Sky News, Press Association and the Independent. I will be opening an office in London, and I have a mandate to work with our media partners to allow them to capitalize on the growing demand for real-time content across Europe. So, for example, I will be working with our important news agency partners to develop real-time content strategies that work for them on an editorial, financial and strategic level.

What’s your take on how media organizations are embracing real-time content?
The media landscape has been moving to real time more and more over the last few years but now it is absolutely imperative that the media embraces it. Most of the media market are now producing real-time content because they understand the need to engage and retain readers. I think now is definitely the right time for us to aggressively expand the world’s leading real-time content platform in the European market.

What is your background?
I have been in the media for the past 12 years but my specialty is working in and around content companies to develop new digital initiatives and revenue streams. I worked for the Press Association for six and a half years in a number of different senior management roles to create breaking news services for media and corporate markets. Most recently, I ran my own management consulting to provide strategic guidance to media companies.

Why did you join Scribble?
I joined ScribbleLive because it’s all about real-time content, which is becoming increasingly important. I was surprised by how many high-profile customers Scribble had. We’re already working with many of the largest media organizations such as Reuters, Press Association, EFE and Associated Press. It is difficult not be intrigued by a company when they have great customers on board. I love building companies and putting in place new teams so the opportunity to develop a bigger European operation for Scribble is very exciting to me.

Photo of Kate Fairhurst by Trevor Haldenby

Live: ScribbleLive’s Holiday Party

Wednesday, December 14th, 2011

The secret to a good liveblog

Friday, December 9th, 2011

The now-ubiquitious liveblog is featured in two Fast Company articles today: “The Art of the Liveblog” includes a Q&A with Reuters social media editor Anthony DeRosa while “The Next Great Media Form” suggests that the liveblog is “The MP3 of journalism”, a logical successor to the traditional, pyramid-style text-only story.

In the Q&A, Fast Company’s Adam Penenberg (author of both articles) asks DeRosa “What’s the secret to a good live blog?” (Among his duties, DeRosa manages Reuters’ liveblogs, powered by ScribbleLive).

“You don’t want to just be a stenographer,” DeRosa says. “With these live blogs, I think people want analysis, they want a little bit more thought, something that’s going to entertain them and inform them beyond what they can usually see themselves. Because a lot of times there will be a live video feed, they’re already getting everything that some people provide in a live blog, so it’s got to be something more.”

In his second article, Pennenberg writes that “in the live blog format disparate platforms become irrelevant, and the walls between these separate silos of content simply dissolve.” He also quotes DeRosa:

“I think the traditional article is dead,” [DeRosa says]. It “should be more like a live blog, because the traditional story format lacks a lot of evidence in the form of video/photos/tweets that help corroborate what a reporter is alluding to in [his] story. Why not just have it right there in the context of the article, the same way it is in a live blog?”

Read both articles for an interesting examination of the real-time shift in traditional publishing.

ScribbleLive named top journalism app

Friday, December 9th, 2011

The Ryerson Review of Journalism is a watchdog for Canada’s watchdogs. Produced by Ryerson University’s magazine journalism students, it explores the art and craft of journalism in Canada. It’s most recent issue — Winter 2012 — includes a long-form, four-part examination of reporting on the North, a critical analysis of a recently re-branded Toronto weekly and a look at social media sniping amongst journos.

Also in the issue: a list of the top seven most useful apps for journalists. The Review’s Rudy Lee named ScribbleLive’s BlackBerry and iPhone apps as key pieces for the reporter toolkit, along with Free Wi-Fi Finder and Instagram (which I used to take the photo of the mag). You’ll have to pick up an issue to get the full list.

Ryerson is part of ScribbleLive’s j-school donation program. Its students are learning how to tackle real-time coverage using Scribble’s liveblog platform, and are producing live news for student publication The Ryersonion.

Tips for finding events to liveblog

Wednesday, December 7th, 2011

The folks at Online Journalism Blog have offered up a great list with 10 ideas for events to liveblog – including planned and unplanned events – along with more than 30 tips for ensuring those liveblogs  are successful. Here are a few key tips from the article:

“Don’t just cover the event on the day – build up to it and plan for the aftermath.”

On covering an industry conference:

“Don’t follow the crowd. Often you will add more value by missing a session in order to conduct an interview or post some deeper analysis.”

On covering press conferences:

“If the situation is likely to be tightly controlled, you have a better chance of predicting what will be said, and to prepare for that. In particular, if a person is going to try to ‘spin’ facts in a particular direction, have the facts and evidence ready to ‘unspin’ them – as always, including links.”

On covering breaking news:

“Breaking news is an adrenaline rush of anticipation fed by an unhealthy diet of reaction, rumour and conjecture – only punctuated occasionally by bursts of actual news. Be aware of the dangers of conjecture and the value in debunking rumours, and try to avoid making things worse.”

Read the full post for more tips.